The Role of Corporate Social Responsibility in Organizational Performance

Author: Darathi Nivetha
Last Updated: Mar 09, 2022 15:31
Views  29

The Role of Corporate Social Responsibility in Organizational Performance


Individuals and organizations share social responsibility for the community and perhaps the environment. Between material prosperity, social welfare, and environmental protection, there is always a trade-off. Self-direction in terms of social responsibility is a long-standing idea. Working for the betterment of society by balancing the economy and the environment is social responsibility. Companies will utilize CSR policies as a self-regulatory tool to guarantee that they obey all applicable laws, ethical practices, and global norms, as well as to control and comply with them. Corporations, employees, businesses, stakeholders, and other government entities will all have an effect on the environment. Corporate social responsibility has a significant impact on the performance of a firm. Cheruiyot's study has focused on the link between CSR initiatives and work engagement.


Organizational performance and CSR

Several studies have addressed how corporate social responsibility and organizational success are interrelated. The relationship between CSR and organizational success has been investigated in the lists of economic added value and consumer added value. Corporate social responsibility and a company's credibility have long been linked. When compared to firms without a code of ethics, there is no evidence that companies with one have a significant increase in economic added value or market value. CSR-Economy also evaluates the potential positive and negative financial consequences of CSR activities by hotels, restaurants, and airlines on beneficial and harmful earnings quality. The financial outcomes of each industry are variable as a result of applying a CSR that is acceptable to each industry.

One well-known argument claims that a company's financial performance is influenced by how it treats its stakeholders and how it communicates its CSR activities to them. Stakeholders' reactions to CSR are calmed by the availability and quantity of information based on CSR initiatives and alternative alternatives.

There are parameters of CSR initiatives in terms of company success. A guide for the company gifts market is included below, which covers a number of important aspects for CSR-focused organisations. For example, you can choose to be a company that prioritizes the three P's – Profits, People, and the Planet – which is a key term in CSR.

One feature is environmental protection. Businesses in the business gift market can benefit the environment by educating their workers, clients, and suppliers about environmental issues. Simple incentives, such as the installation of recycling bins, the dissemination of energy-saving advice, trying to encourage people to take the train instead of driving, and the purchasing of environmentally friendly promotional products, can all take to facilitate this goal.


Long-term investment and procurement plans are other features. Long-term investments are becoming more common among businesses. This requires that they evaluate the short- and long-term economic, social, environmental, and cultural ramifications of their entire actions. Supplier-created campaigns are evaluated closely to ensure that an ethical policy is adhered to. In order to assess and contrast the various criteria, interviews with a variety of interested parties are undertaken.

The term "corporate governance" relates to the way firms are run. Our industry must also follow the various regulations and laws in place to ensure that everyone is safe.



The following areas can be used to demonstrate social responsibility:

  • Increasing educational possibilities and developing skills, especially for women, children, the elderly, and those with disabilities.
  • We can encourage women empowerment, gender equality, and the establishment of homes for women and senior citizens, as well as daycare centres for children and senior citizens, by reducing imbalances among socially and economically backward countries. Providing clean, sanitary hospital and dispensary facilities in order to lower the risk of immune deficiency syndrome, respiratory problems, fevers and infections, malaria, and other diseases. Providing safe drinking water, reducing poverty, hunger, and malnutrition, and improving health care and sanitation services are just a few of the goals. Environmental sustainability, animal welfare, natural resource conservation, ecological balance, flora and fauna restoration, and air, water, and soil quality must all be ensured.
  • Increased utilization of renewable resources, enhanced material recyclability, and improved product functionality and durability
  • Protection of the country's national heritage and promotion of art and culture, including the restoration of historical sites and structures, as well as the creation of arts and handicrafts of cultural significance.
  • Contribution to central and state government funds for socio-economic development, such as the Prime Minister's National Relief Fund and the promotion of the welfare of Scheduled Castes, Scheduled Tribes, Other Backward Classes, minorities, and women.
  • Investing in rural and slum development initiatives, building up IT computers, and establishing technology incubators within government-approved academic institutions.


The above list includes all CSR actions that should be environmentally friendly and socially acceptable to society's citizens. Non-profit groups, in addition to governments and corporations, are utilizing the power of the media and the internet by increasing their scrutiny and collective activity around corporate behaviour.

The Tata Group is a conglomerate that engages in a variety of CSR projects and invests heavily in community development and poverty alleviation initiatives. Women's empowerment, rural community development, income-generating, and other social projects have all been undertaken. Several institutions have received scholarships and endowments from the Tata Group. The organization also helps children with their schooling and raises awareness about AIDS.

Race, colour, or religion have no bearing on the organization's social duty. Corporate social responsibility includes community and unwritten social systems. Nations with a brighter future will emerge from this hidden culture. Employees who do not see or recognize the goals of CSR activities are more likely to fail.


The CSR Advisory vertical of Job Booster Social India have been trusted CSR advisors by many small, medium, to large scale CSR programs. Job Booster India along with socially responsible companies looks to add value to the lives of the communities. Job Booster's CSR Advisory team has worked on project levels from local to international and assisted in transforming Corporate CSR projects of many large companies like Adani, Tech Mahindra, HDFC, PSA, Wells Fargo, etc. Our approach to CSR includes careful need-based assessment studies, CSR planning, feasibility and implementation Road-mapping, CSR Audits, Institutional Capacity-Building, Impact Assessment, Evaluation, and Participatory programs.

Job Booster Social India helps clients build a brand image that resonates with social responsibility and empathy for the community. We strive to be the bridge organizations look for in building a socially responsible business and tangible value addition to their organization.

Relevant Blogs